Effective and last updated: July 23, 2026
These Terms of Service are a binding agreement between you and Gras Technologies LLC. By creating an account, clicking an acceptance control, signing a Gräs form, or using the platform after these Terms are presented, you acknowledge that you have read and agree to them and to our Privacy Policy. If you use Gräs for a business, you represent that you have authority to bind that business. If you do not agree, do not use the platform.
Electronic actions and records—including checked boxes, submitted forms, timestamps, account identifiers, and authenticated attestations—may be used as evidence of your instructions and agreement to the extent permitted by law. SMS consent remains a separate, optional choice and is not bundled with acceptance of these Terms.
Gräs is a marketplace platform that connects customers seeking lawn care and outdoor services with independent professionals ("Pros"). Gräs facilitates discovery, booking, scheduling, communication, and payment. The services themselves are performed by independent Pros, not by Gräs. Gräs is not a party to the service agreement between a customer and a Pro, does not employ Pros, and does not supervise, direct, or control their work.
You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account. You must be 18 or older to use Gräs. We may suspend or terminate accounts that violate these terms, provide false information, or misuse the platform.
Instant quotes are estimates based on the information you provide. Final pricing is confirmed by the Pro when they accept your request. A Pro may propose a change order for additional work; it does not change the job total unless the customer approves it in Gräs. Either party may cancel a scheduled service before it begins; repeated or last-minute cancellations may result in account limits.
Online invoice payments are processed through Stripe Connect and settle to the Pro's connected Stripe account. Stripe deducts its applicable processing and product fees. Gräs also deducts a platform fee from the Pro's payment proceeds: 2% of the customer's invoice payment on the Free plan and 1% on an active paid subscription. These fees do not increase the customer's displayed invoice total. Payments recorded outside Stripe, such as cash or check, are arranged directly between the customer and Pro and are not subject to Gräs's online payment fee.
Pros are independent businesses, not employees, agents, or representatives of Gräs. Pros are solely responsible for their own licensing, permits, insurance, equipment, taxes, crew, pricing, and the quality and safety of their work. Nothing in these terms creates an employment, agency, partnership, or joint-venture relationship between Gräs and any Pro. Subscription tiers govern team size and feature access; paid subscriptions renew automatically on a monthly or yearly basis until canceled. Pros can manage payment methods, plan changes, invoices, and cancellation through the Stripe customer portal. Cancellation takes effect at the end of the paid billing period. If a renewal payment fails or the subscription is otherwise not in good standing, paid features may be suspended until payment succeeds. Subscription fees are non-refundable except where required by law.
A Pro who enters a customer's mobile number must have permission to maintain the customer record. A Pro may not enable Gräs SMS for a customer unless that customer personally opted in through an approved digital, verbal, signed-paper, or inbound keyword process. The Pro must accurately follow the displayed consent script, preserve supporting paper evidence where applicable, and make truthful attestations. Uploading a number, having a prior business relationship, or accepting these Terms does not by itself establish the customer's SMS consent.
If you separately opt in, you authorize Gräs to send recurring transactional SMS messages concerning lawn-care or outdoor-service appointments, scheduling, provider arrival and ETA, account activity, invoices, and secure payment links. Messages may reference the independent Pro serving you. No marketing or promotional messages are included in this program. Message frequency varies and standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Consent is not a condition of purchase. Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to opt out. Reply START or YES to resubscribe through an approved process. Reply HELP or INFO for assistance, or email support@get-gras.com. An opt-out applies to the Gräs messaging program associated with the sending number; processing may take a short period, during which a final confirmation may be sent. You are responsible for providing a number you control and for notifying us if ownership changes.
See our SMS program page and mobile privacy terms.
Pros are expected to carry active general liability insurance appropriate to their work. A Pro displaying an "Insured" badge has attested to Gräs that they carry such coverage. This attestation is self-reported. Gräs may request proof of coverage but does not independently verify, underwrite, or guarantee any Pro's insurance. Customers are encouraged to confirm coverage directly with the Pro for significant work.
Reviews must reflect a genuine service experience. You may not post content that is false, defamatory, obscene, harassing, or infringes anyone's rights. By posting content on Gräs (including reviews and business profiles), you grant Gräs a non-exclusive, royalty-free license to display it on the platform and in Gräs marketing of the platform. We may remove content that violates these terms.
You agree not to: misrepresent your identity or qualifications; use the platform to harass, defraud, or harm others; circumvent Gräs fees by soliciting off-platform transactions for connections made through Gräs; scrape, copy, or resell platform data; interfere with the platform's security or operation; or use Gräs for any unlawful purpose. You also may not submit another person's contact information without authorization, falsify consent evidence, evade an SMS opt-out, or use Gräs messaging for promotional content outside an approved campaign.
Gräs is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Gräs makes no warranty regarding the quality, safety, legality, or timeliness of services performed by Pros, and does not guarantee uninterrupted or error-free operation of the platform. Features may change, and we may suspend or discontinue parts of the service.
To the maximum extent permitted by law, Gräs and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for property damage, personal injury, lost profits, or lost data, arising from your use of the platform or from any service performed by a Pro. To the maximum extent permitted by law, Gräs's total liability for any claim arising from these terms or the platform will not exceed the greater of (a) the fees you paid to Gräs in the twelve months before the claim or (b) one hundred U.S. dollars ($100).
You agree to indemnify and hold harmless Gräs from claims, damages, and expenses (including reasonable attorneys' fees) arising from your use of the platform, your violation of these terms, your content, or — if you are a Pro — the services you perform, your worksite conduct, your relationships with customers and crew, or your unauthorized submission or use of customer contact information and consent attestations.
Service disputes are between the customer and the Pro. Gräs may, at its discretion, assist with communication or mediate in good faith, but has no obligation to resolve disputes and no liability for their outcome.
You may stop using Gräs at any time. We may suspend or terminate your access for violation of these terms, risk to other users, or legal requirement. Provisions that by their nature should survive—including payment, consent evidence, disclaimers, liability limits, indemnification, and dispute provisions—survive termination.
We may update these terms as the platform evolves; material changes will be announced in the app, and continued use after changes means acceptance. These terms are governed by the laws of the United States and the state in which the Gräs operating company is organized, without regard to conflict-of-law rules.
These Terms and incorporated policies are the entire agreement about the platform unless a separate written agreement applies. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganization, financing, merger, sale, or transfer of the platform. Headings are for convenience.
Questions about these terms? Reach us at legal@get-gras.com.